Account Director
Are you a natural problem solver? Do you connect the dots quickly and enjoy collaborating on solutions? Do you enjoy having autonomy to try new things and test and learn?
Impression Digital is looking for an Account Director to join our Client Performance Team. If you're someone who has an understanding of full-funnel marketing, a knowledge of media and media strategy and the ability to build transformative partnerships with clients - then we want you.
SALARY: £50,900 (plus £6k for those living in the Greater London area)

The Role:
You will form part of the leadership structure of our Client Teams, tasked with delivery against commercial objectives and leading strategic thinking and innovation for your clients.
You will support the Client Partners for some of Impression’s largest and most complex accounts. You will drive our client’s business growth through gaining a deep understanding of their business needs and work in partnership with the delivery teams to ensure their KPIs are met.
What we're looking for:
Full funnel marketing knowledge a must
Hands-on experience analysing data and spotting opportunities in a range of platforms, including:
GA4 (essential)
Google Search Console (essential)
Google Ads
Google CM360 and DV360Exceptional interpersonal skills in order to quickly build solid relationships with clients and internal teams.
A positive and creative thinker, with a passion for all things digital.
Ability to lead and inspire others, internally and externally.
Exceptional attention to detail and pride in any work produced.
Open, honest and direct, is comfortable in giving and receiving constructive feedback
Lives and breathes Impression values.
Ability to work in a fast-paced, dynamic environment on multiple priorities simultaneously, prioritising and coping well under pressure and with competing demands.
A desire to learn new skills.
Ability to think and act independently as well as collaboratively.
Staying calm under pressure and demonstrating empathy and understanding to help clients who may be frustrated.
Adopts a range of influencing and negotiation styles to deal with objections/challenges internally and externally.
Flexible working at Impression without losing team connections
We love the focus of deep work at home, but we value team connections just as much. That’s why we practice a hybrid model with a minimum of one purposeful Pulse Day in the office per week to catch up and collaborate.
Please note, this role is a hybrid role, in line with our flexible working policy. We look to hire candidates who are no more than a 90 minute journey away from our office locations to ensure your personal time is protected and that you're able to travel into the office when necessary.
Diversity, Equity & Inclusion
We're listening, and we're learning...
We’re committed to embracing diversity and promoting equal opportunities, both within our teams and through the services we provide. But we know we still have work to do. Improving fairness – in our agency and our industry – is something we’re passionate about, and we’re committed to having the conversations, making the changes and helping other businesses to do the same.
We pledge to promote equal opportunities and, as per the Equality Act 2010, will not tolerate discrimination on the grounds of: gender, gender identity, marital status, sexual orientation, race, colour, nationality, religion, age, disability, caring responsibilities or beliefs. We’ll also make every effort to represent different genders, ethnicities, socio-economic backgrounds and sexualities at the events, panels and discussions we run.
Agencies
Strictly no recruitment agencies.
Impression was recently ranked fourth in the UK's Best Workplaces™ for Wellbeing (medium-sized companies), and we continuously strive to ensure the best possible work-life balance for our team.
As a successful candidate, you will be given a clear progression path. We want rising talent to grow with us, and you'll have ample opportunity to progress to the next level.
We are also very proud to have been listed on the “Flexa 100” Most Flexible Companies to work for and to be officially recognised as a Great Place to Work®. We offer many benefits, including a 4.5-day working week, flexible hybrid working options, and enhanced leave, to name a few.

- Department
- Commercial
- Locations
- Nottingham, Manchester, London
- Remote status
- Hybrid
- Employment type
- Full-time
Our Benefits
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Reduced working hours
We actively listen to our team, and our 4.5-day (33.75 hours) work week is a direct result of that commitment.
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Career progression and competitive salaries
At Impression Digital, we are committed to a fair, competitive, and transparent approach to salaries and career progression.
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Enhanced leave
Life is unpredictable, so we offer paid ‘Enhanced leave’ for unexpected personal situations,
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Company updates + Social
Each event is thoughtfully designed to be more than just a party but a chance to connect, recognise achievement and switch off.
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Employer pension contributions
Impression operates a salary sacrifice pension scheme to maximise your retirement savings and net pay.
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Private Medical Insurance
Gain peace of mind with our Aviva Private Medical Insurance, giving you faster access to care that works alongside the NHS.
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The Impression fuel station
We’re talking thirst-quenching soft drinks, a drinks fridge for celebrations, and a glorious variety of snacks to satisfy any craving.
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Menopause and menstration support
A crucial part of supporting our team is creating an environment where everyone’s health and wellbeing is a priority.
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Techscheme
As part of our ongoing commitment to the financial wellbeing of our employees, we are offer Techscheme for all Impression employees.
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Eye-care vouchers
To support your wellbeing, we offer free eye tests on request for all employees who regularly work with screens (DSE).
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Dog friendly offices
Consider this your official warning: our office is a certified dog-friendly zone!
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National/international conferences
Our commitment to continuous learning goes beyond our office walls and into the global digital community.
What's it like to work here?
Right from the start, we’ve tried hard to make Impression a great place to work. And so far, so good – we’re really proud of the workplace and the culture we’ve created. We work hard, we learn a lot, and we have fun doing it.
As a member of our team, you’ll have the opportunity to work with some of the most exciting and ambitious brands around. You’ll use industry-leading digital marketing tools, explore new approaches and technologies and work with us to deliver the best possible results and most meaningful insights to our clients.
About Impression Digital
Impression was founded as a small team of developers and creative marketers in the heart of Nottingham, built on a foundation of technical expertise and data-driven marketing.
Today, we’re a multi-award-winning performance marketing agency with offices in Nottingham, London, Manchester, and New York, delivering world-class strategies for market challengers and leaders.
Many of our most successful clients have scaled alongside us, partnering with Impression in our early years and remaining with us over a decade later. Proudly independent, we remain relentless in our pursuit of performance marketing excellence.